Due to API restrictions by some social networks, we are unable to automatically pull down information posts from your social media accounts without authorization from the account owner.
Specifically, in order to pull in your posts from Instagram and Facebook, we need to get you to authorize your company's social networks. Just follow these steps:
1. In the Dashboard, navigate to the Social Feed Page by going to: Features/Social Feed
2. Once in the page, make sure you have hooked your Facebook and Instagram accounts (if they say "Currently Inactive" you will need to authorize your accounts). Click on the arrow button to start the authorization process.
2. Log into your corporate account:
3. You will receive a green message letting you know your account has been authorized and your account will now appear active: